Frequently Asked Questions

1. What materials are used to make Razzle Wear products? Our apparel and accessories are crafted from premium materials, including soft, durable fabrics and eco-friendly inks. We prioritize sustainability and ethical sourcing to ensure that our products are comfortable, long-lasting, and environmentally conscious.
2. How do I care for my Razzle Wear clothing? To maintain the quality and longevity of your Razzle Wear items, we recommend machine washing in cold water with like colors and tumble drying on low. For printed designs, wash inside out to protect the artwork. Avoid using bleach or harsh detergents to keep your apparel looking fresh and vibrant.
3. What is your return policy? We want you to be thrilled with your Razzle Wear purchase! If you’re not completely satisfied, you can return your items within 30 days of receipt for a full refund or exchange. Items must be unworn, unwashed, and in their original condition. Please visit our Returns & Exchanges page for more details.
4. Do you offer international shipping? Yes, we ship to many countries around the world. Shipping rates and delivery times vary based on your location. Visit our Shipping Information page for more details on international shipping.
5. How can I track my order? Once your order has shipped, you’ll receive a confirmation email with a tracking number. You can use this number to track your package on the carrier’s website. If you have any issues tracking your order, please reach out to our customer service team at support@razzlewear.com.
6. Can I customize my Razzle Wear apparel? At this time, we do not offer customization options for individual orders.
7. What payment methods do you accept? We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All transactions are secure and encrypted to ensure your safety.
8. What should I do if I receive a defective or incorrect item? We apologize for any inconvenience. Please contact our customer service team at support@razzlewear.com within 7 days of receiving your order. Provide your order number and a description of the issue, and we’ll assist you with a replacement or refund.
9. How can I contact customer service? You can reach our customer service team via email at support@razzlewear.com. Our hours of operation are Monday to Friday, 9:00 AM – 6:00 PM (EST). We’re here to help with any questions or concerns.

We hope these FAQs answer your questions. If you need further assistance, please don’t hesitate to contact us!